Invoices

View and download invoices for your Organization from the Admin Panel.

Requires the Admin or Billing role.

1. Open Admin Panel›Subscriptions›Billing ↗.
2. Scroll to the Invoices section.
3. Click an invoice to download it as a PDF.

Each invoice can include:

• Subscription charges: fixed fees for Mistral plans such as Pro, Education, Team, and Enterprise.
• Credit purchases: prepaid credits, applied to pay-as-you-go usage and subscription invoices.
• Pay-as-you-go charges: usage beyond included monthly usage, with your prepaid credits applied.
• Seat allocations: per-seat charges for Team or Enterprise plan members.

• Subscriptions (Pro, Team, Enterprise): billed at the start of each billing period (monthly or annual).
• Credit purchases: billed when you add credits or when auto recharge adds them.
• Pay-as-you-go: an invoice is issued at the end of each month, with your prepaid credits applied. The amount due is normally zero. If your balance went slightly below zero, the invoice includes this small overage. For details, see Credits.
• Plan upgrades: when upgrading a subscription, payment is due immediately for the new plan.

Enter your VAT number and billing address in Admin Panel›Subscriptions›Billing ↗. These details appear on all future invoices. Contact support to update details on a past invoice.